Jobs to Be Done framework
JTBD explains why customers hire a solution to make progress in context, which sharpens product strategy and messaging but says nothing about how an organization structures authority, assigns work to executors, or measures competence.
Clayton Christensen, with contributions from Tony Ulwick and Bob Moesta, 2005
The origin of the framework, as the directory records it. The mark grades the origin, not this page.
Umbrex, Jobs to Be Done framework
The directory entry this score was read from. Umbrex is a consultancy network; its summary is the reference, not a primary source.
It loads no cell and describes no precondition, so it sits outside the canvas. That is a finding about the scope of the canvas, not a judgment of the framework.
Demand side customer research method; prescribes no org design choice, so it sits outside the canvas.
This is not a summary of the framework. Umbrex has one; the link under Sources goes there.
Nowhere on the sheet.